Privacy Policy
Thank you for choosing Sauq.pk. We are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy aims to provide clarity on how we collect, use, share, and protect your data when you engage with our platform. By using our services, you agree to the terms outlined in this policy.
1. Data Collection
We collect various types of information to improve your experience and provide our services:
- 1.1. Personal Identification Information: This includes your name, email address, phone number, and shipping address, necessary for purchases and account creation.
- 1.2. Payment Information: During transactions, we collect payment details such as credit card numbers and billing addresses. We assure you that complete credit card information is not stored on our servers; instead, we utilize secure payment processing services.
- 1.3. Communication Data: Information you provide when reaching out to us, including email exchanges and customer service queries.
- 1.4. Website Usage Information: We track your browsing activity, including IP addresses, device types, browser information, and visited pages, using cookies and similar technologies. This data helps us enhance our website and tailor your experience.
2. Utilization of Information
We utilize your personal data for the following purposes:
- 2.1. Order Processing: Processing orders, shipping products, and providing customer support.
- 2.2. Communication: Responding to inquiries, providing information about our products/services, and sending transactional or promotional emails.
- 2.3. Service Enhancement: Analyzing website usage patterns to improve functionality, user experience, and security measures.
- 2.4. Legal Compliance: Fulfilling legal obligations and adhering to regulatory requirements.
3. Information Sharing
We respect your privacy and do not sell, rent, or trade your personal data. However, we may share your information with:
- 3.1. Service Providers: We engage trusted third-party service providers to assist in delivering our services, including shipping companies, payment processors, and marketing agencies. These providers are contractually obligated to safeguard your data.
- 3.2. Legal Obligations: We may disclose information when required by law or in response to lawful requests, such as court orders or government investigations.
4. User Rights
You have certain rights regarding your personal information:
- 4.1. Access and Update: You can access and update your account information by logging into our website.
- 4.2. Marketing Preferences: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.
5. Security Measures
We take measures to protect your data from unauthorized access, disclosure, or alteration. While we implement industry-standard security protocols, please note that no method of data transmission over the internet or electronic storage is entirely secure.
6. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on our website, and the effective date will be revised accordingly.
If you have any questions or concerns regarding our Privacy Policy, please contact us.
